ChatUNO
Privacy policy
Random conversations are designed to be limited and safety-conscious. We collect and retain information needed to operate matching, messaging, account features, abuse prevention and moderation.
Last updated August 7, 2026. This product policy should be reviewed with qualified counsel for your operating jurisdictions.
Identity, age assurance and matching
We store the minimum identity and age-assurance state needed to run the service. Male/Female is selected when an account or guest identity is created and is then locked for that identity. Precise location is not required for random matching.
Random and friend conversations
Friend/direct text messages are retained for 30 days, while friend photos and voice notes are removed after 48 hours. Random-chat sessions can retain limited history and identifiers so the service can deliver messages, prevent rematching after blocks, investigate abuse and preserve report evidence.
Photos and voice notes
Registered friends can share private photos and voice notes. Supported random chats can also use short voice notes, including guest sessions. Media is stored privately and served through protected or short-lived signed access. Images are re-encoded where practical to reduce embedded metadata such as GPS information.
Live voice calls
Live audio is transmitted through our voice infrastructure only for the duration of a call. ChatUNO does not record or store live call audio. We may retain limited operational and safety metadata, such as participant identifiers, timestamps, status and end reason. Short-lived, call-scoped access tokens are generated on the server.
Optional AI conversations
If you explicitly open the clearly labeled ChatUNO AI companion, the recent messages you include in that AI conversation are sent to Google Gemini to generate a reply. AI chat is separate from real-person matching, may produce inaccurate output, and should not receive private or identifying information. Google's processing terms apply to that feature.
Notifications
Registered accounts may receive in-app notifications for direct messages, friend requests, accepted requests and friend calls. Notification records contain only the information needed to route the alert and a short preview; private media URLs and call audio are not stored in notification payloads.
Blocking, reports and moderation
Blocks, cooldowns, reports and moderation actions may retain identifiers and bounded evidence to prevent further contact and investigate harm. Authorized moderators or administrators may review reported conversations, related media, or a deliberately requested conversation when necessary for safety, abuse prevention, legal compliance or support. Access to private moderation content is restricted and audited.
Administrator access
Administrative tools do not expose passwords, password hashes, access tokens or refresh tokens. Private chats and uploads are not published or offered as a browse-all public gallery. Moderator access is server-authorized, and sensitive content access is logged for accountability.